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Customer Reviews.

sales

5

James at Mini Handheld was very patient with our decision making and helpful.

11 October 2017

service

4

Work was done efficiently, even though the work over-ran into 2 days, because the work was not started early enough.

10 October 2017

service

5

Everything was very easy, they were patient and listened to all my wants and needs. I have now got the best MINI on the road!

10 October 2017

service

5

fine

03 October 2017

sales

5

Friendly staff, courteous, kept me completely informed throughput the purchase

03 October 2017

service

4

Son told me to!

03 October 2017

sales

5

Everybody there was very helpful.

02 October 2017

sales

4

I was only involved at the handover of the car - the Mini was a gift from my husband - and the salesman he dealt with was very efficient and helpful.

02 October 2017

service

5

Car was brought in at short notice and dealt with very quickly.

01 October 2017

service

5

They always seem to go above and beyond the normal standard.

28 September 2017

sales

5

Very friendly informed advice.No pressure. Very helpful sales team.Very polite and efficient at all times.

26 September 2017

service

5

Cimpleted service in timescale agreed

24 September 2017

service

5

They arranged a courtesy car, kept me informed and fixed both faults. What more could I want?

24 September 2017

sales

5

This is my third new mini so I think that speaks for itself.

24 September 2017

service

5

No problems

22 September 2017

sales

4

Little disappointed that i had ordered side scuttles only a day after i purchased the car and when i picked it up 6 wks later they hadnt been ordered. Was told they would be fitted.

20 September 2017

service

5

Barons are well mannered and always treat you with respect.

19 September 2017

sales

5

I was always kept informed of how my purchase was progressing and felt that no request was ever seen as too difficult to fulfill. Chris made sure I understood all the paperwork, picked me up to collect my car - nothing was ever too much for him.

16 September 2017

service

5

All very efficient

14 September 2017

service

4

All staff clearly on the ball.

14 September 2017

service

5

As above

14 September 2017

service

5

they provided her with a car, were on time, gave good service and cleaned the car afterwards

11 September 2017

service

2

I was disappointed with the service I received when I took my Mini for it's MOT recently.

09 September 2017

service

3

There was a little confusion as to how long you would need the car for for the mini service. I thought I could just wait - the letter you sent to me indicated this but in actual fact you needed the car for longer.

07 September 2017

service

5

Efficient

06 September 2017

service

5

Coz it was bleeding obviously good.

03 September 2017

service

5

Great staff

01 September 2017

service

5

Not only was the car serviced, but it was valeted for me.

21 August 2017

service

5

Barons are great! Always receive great service

17 August 2017

service

5

Please see above.

17 August 2017

service

5

Barons greet you with extreme politeness and exude confidence, the work is carried out on time and the car is returned perfectly clean along with a video of the work, who could ask for more.

17 August 2017

service

3

Found fault identified by my warning light and replaced light unit, expensive but necessary. Garage could not fit me in before I went on a road trip holiday for 5 days which was not ideal.

17 August 2017

service

3

Good mechanical job, but no service book stamped and wrong dates set on computer.

16 August 2017

service

5

Barons Hindhead is an excellent company - the staff are always incredibly helpful, friendly and efficient, and I would not hesitate to recommend the very high level of service they give at all times.

12 August 2017

service

5

I have always been happy with the service I have received.

10 August 2017

service

5

The staff paid attention to my problem

08 August 2017

service

5

Technician Leigh was very thorough

08 August 2017

service

3

The team I met on the day managed my service well.

07 August 2017

service

5

Repair completed on time.

04 August 2017

sales

3.5

The car was handed over 2 weeks later than the estimated delivery date and was not finished (see below). The communication was also not great with very vague and infrequent updates. A works 210 was ordered but the kit was delayed & still unfitted

25 July 2017

service

5

Very helpful. Clear about what was being done and my options.

24 July 2017

sales

5

Your staff made it so easy

22 July 2017

sales

5

Helpful staff, car delivered on time

22 July 2017

service

5

Answered all my questions and staff were very helpful