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Customer Reviews.

service

3

Not contacted about the issue with the vehicle until collection.

29 June 2018

service

4

I would be completely satisfied but it is quite expensive!

29 June 2018

service

5

Could not fault the service

14 June 2018

service

2

Please refer to my previous statement at the lack of post sales engagement.

12 June 2018

service

5

All sorted on time

12 June 2018

service

5

Very helpful

09 June 2018

service

3.5

They identified the problem and repaired the car swiftly

07 June 2018

sales

5

James Goodes at Barons Hindhead is a pleasure to deal with. I have dealt with him since 2004 when I bought my first Mini, and he has always been extremely efficient, professional and charming.

04 June 2018

service

5

Got there, dealt with quickly and with friendly staff. Took the “Wait” option and great that there was coffee and WiFi so I could work while I was waiting for the service to complete. Service quicker than expected as well

31 May 2018

service

3

The car was in for a yearly check. It was advertised as including a free bottle of oil and a clean and hoover. I had to ask for the oil and the car was still dirty. There was mud under the wheel arches and muddy footprints on both front floor mats.

28 May 2018

service

5

THEY MADE THE WHOLE PROCESS VERY SIMPLE

23 May 2018

service

3.5

I have done this survey before! !I haven’t given a 5 Star was because I was asked to refill tank of courtesy car to the level it was when I borrowed it - as this was for an ‘enhancement’ not my request for a service I find this a little unacceptable.

22 May 2018

service

3

No major problems.Just a lack of focus. I had to explain to them that we'd already ordered parts for the job.They asked me to check with one of their vehicles in their show room to see if there was supposed to be a drainage hole etc..

22 May 2018

sales

4

Friendly staff, very informative.

22 May 2018

service

5

They kept me informed from the outset and the job was completed within the time that they quoted and within the price that was quoted.

21 May 2018

service

5

Good all-round experiences

12 May 2018

service

5

Staff are friendly and helpful, with excellent technical knowledge which they know how to pass on to the customer.

11 May 2018

service

4

Had booked but needed to rebook as needed a car for the day -had a phone reminder for the original date as they hadn’t checked and the rebook had not been directly with them. But all quickly sorted. 2 week delay before a loan car was available though

09 May 2018

service

4.5

Very helpful and very efficient

06 May 2018

service

5

The people at the service desk were helpful and the people who carried out the service were very thorough

01 May 2018

service

5

Nothing is ever too much trouble, they go the extra mile.

29 April 2018

service

5

Waited while car was serviced in a comfortable environment and the car was ready in 45 mins

24 April 2018

service

5

Very good service

24 April 2018

service

5

Very courteous staff, easy to arrange for vehicle to be booked in for a collection from home.

23 April 2018

service

5

Seem to know what they are doing . Friendly, & unlike some car companies they don’t treat me like I am just a women so let’s talk to the husband. They understand it’s my car and I am the main driver

19 April 2018

service

4

Always professional and attentive

17 April 2018

service

5

Easy & efficient

16 April 2018

service

5

The service carried out on my vehicle was completed quickly & at a very competitive price & I was pleasantly surprised to find that my car had also been washed & valeted.