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Customer Reviews.

service

5

The staff paid attention to my problem

08 August 2017

service

5

Technician Leigh was very thorough

08 August 2017

service

3

The team I met on the day managed my service well.

07 August 2017

service

1

I have no problem with Barons of Hindhead, just with Mini in general.

04 August 2017

service

5

Repair completed on time.

04 August 2017

sales

3.5

The car was handed over 2 weeks later than the estimated delivery date and was not finished (see below). The communication was also not great with very vague and infrequent updates. A works 210 was ordered but the kit was delayed & still unfitted

25 July 2017

service

5

Very helpful. Clear about what was being done and my options.

24 July 2017

sales

5

Your staff made it so easy

22 July 2017

sales

5

Helpful staff, car delivered on time

22 July 2017

service

5

Answered all my questions and staff were very helpful

21 July 2017

sales

5

No complaints, easy and relaxed buying experience

20 July 2017

service

5

All staff very helpful and friendly.

17 July 2017

service

4

Needed to return for part

16 July 2017

service

5

No problems encountered

14 July 2017

service

3.5

Pleasant friendly staff eager to help

14 July 2017

sales

5

So helpful and beyond perfect

14 July 2017

service

5

The people in the service department are very polite and knowledgeable. The queues are a bit long

14 July 2017

service

5

Laura was great and always looks after me very well!

14 July 2017

service

5

See above

14 July 2017

service

5

Helpful, pleasant and couldn't do enough for their customers.

12 July 2017

sales

5

Sometimes I got a bit confused with some of the terminology, so returned to the showroom for clarification. He's smitten.

10 July 2017

service

5

see above

04 July 2017

sales

3.5

helpful responsive staff

04 July 2017

service

5

Attention to detail and got help (with a smile) with syncing my mobile

03 July 2017

service

3

Courteous, efficient. However, on arrival they asked whether I wanted the 3 year brake fluid change done at the same time as the end of warranty check and MOT. Had this been mentioned at the time of booking I would have made time to have had it done

30 June 2017

service

5

The staff at Barons are excellent in customer service. Particularly Laura and Ian.

30 June 2017

service

5

Courteous professional and aware at all time

30 June 2017

sales

4

Would've been top answer if car hadn't been delayed

28 June 2017

sales

5

Chris was helpful and polite throughout

27 June 2017

service

4

Efficient and friendly service

21 June 2017

service

5

Very easy and kept in the picture

20 June 2017

service

5

Everyone was very helpful. And I had a very nice BMW for the day and the car was washed and vacuumed very satisfied

19 June 2017

service

5

Efficient and very friendly staff.

12 June 2017

sales

5

The centre is easy to access from the A3. The staff are always polite and amenable to kids.

12 June 2017

service

5

Very efficient

10 June 2017

service

3

I found it very hard to get through to the dealership by phone and the customer service levels were generally disappointing.

09 June 2017

sales

3

I realise after receiving the car that there were options I would have liked but didn't know they existed. It would have been better to go through all options with me, which I had thought happened but obviously didn't

09 June 2017

service

5

Good personal service. Everything cost-wise explained up front. Finished the work when they said they would.

06 June 2017

service

5

Great service as I was fitted in with little notice.

03 June 2017

service

4.5

all very good

31 May 2017

service

5

Efficient, car ready on time nicely cleaned and friendly staff

26 May 2017

service

5

All fine

23 May 2017

service

5

New Tyre fitted and car valeted perfectly.

23 May 2017

service

4

Everything was done well