Always professional and attentive
Always professional and attentive
Easy & efficient
The service carried out on my vehicle was completed quickly & at a very competitive price & I was pleasantly surprised to find that my car had also been washed & valeted.
We've known James for a long time and he has always served us well
completed in a timely fashion
Courteous, helpful , efficient
Professional, knowledgeable and helpful
Because the salesman was very attentive, listened to what I wanted and made me feel I was his most important customer. However, I did leave the garage knowing only the very basics of the new Sat Nav system which was not satisfactory on my first trip
Smooth, easy, quick journey from purchasing to receiving.
Was keep informed all the way with what was happening.
I was reminded to book it, the process was smooth and the job done well.
No more to say 5 stars says it all
Excellent personal attention
The car was looked after well. they made sure the oil service was done correctly.
Delivered what I expected
Alex Taylor-Meme, the Sales Executive I dealt with was extremely helpful through the whole process.
I still believe that as a loyal customer the delivery experience could be way better. Its average at best.
Service completed in time specified, pleasant surroundings to walk in while I waited, and then to sit in the showroom for a short while with a hot drink
Care taken for handovera d adapted to the change of delivery date when the weather was horrendous
Easy to book car collection, video about car, easy to contact and pay.
The fault was correctly diagnosed and rectified.
Everyone is helpful and friendly, car was cleaned and they explained the issue with car for me so I could understand
Dealt with this salesman before & found him first class (James Goodes - Barons Hindhead)
Only very satisfied because of the lack of courtesy vehicle.
Alex made the experience.He was fun, as well as friendly and knew the product inside out
I was always updated on what was happening with the car
Slick easy and great service
Again, painless and professional! I arrived, spoke to a receptionist, was guided towards the service area where they took my keys (they already knew who I was due to excellent record keeping and communication) and told me what to expect.
took time to ring me having cut my wife off...or lost her call
Barons have always been a first class dealer
All very easy.
All questions answered!
My vehicle broke down and the service received was outstanding. The problem was diagnosed the same day , the parts were ordered and the vehicle was ready for collection the following day
Visit very well organised by Lynne at Barons; from start to finish, even telephoning to confirm when car arrived at Barons. Only downside didn't seem to have been valeted but weather on day was very bad so may have been and just got dirty on way bac
They do the service well, on time and are very helpful and understanding
Easy to deal with
Laura and Ian are always very friendly and helpful.
James Goode is the best car salesman that I have ever dealt with
I have only given 4 stars because I order a small spare part at the time of the MOT and nobody has called me to say this the part has arrived, as promised by the service lady :(
My car was in for repair through insurance and your service adviser (Ian) had us ringing up and chasing everyone as he was going on holiday not impressed
The work was completed within the time I was told it would
Easy streamless and a good experience over all.
Alex made the whole experience enjoyable, he was knowledgeable and efficient and had everything under contr through the entire process
Really good service. Chris Stevenson could not have been better at his job. Very professional and pleasure to do business with. MAde everything very clear without feeling bombarded with too much unnecesary and pushy information.
Carried out in time in pefessional manner .
Already answered above
Service was available quickly and was completely efficient on the day
The staff are all welcoming and friendly, you feel very looked after
Failed to clean properly - inside of boot space left dirty